Terms of Conditions

Please read these terms and conditions carefully before accessing, using, or obtaining any materials, information, products, or services.

By accessing the Edvantage Relief website, mobile, or tablet application, or any other feature, you agree to be bound by these terms and conditions and our Privacy Policy. If you do not accept all of these Terms, please exit this website now.

Terms of Service

Edvantage Relief does not provide legal or tax advice. Please contact an attorney or accountant if you need legal or tax advice, respectively. Edvantage Relief is a document management and document processing organization that manages, prepares, and processes documents that enable clients to acquire a Direct Consolidation Loan provided from the U.S. Department of Education or a U.S. Department of Education Servicer. Edvantage Relief monitors federal programs for any updates or changes that clients may qualify for and benefit from.

Edvantage Relief is a private organization and is not endorsed by, associated, or affiliated with the U.S. Department of Education or a U.S. Department of Education Servicer, nor is Edvantage Relief endorsed by, associated, or affiliated with any federal, state, or local government agency.

Refund Policy

If the client complies with their obligations to return Edvantage Relief emails and phone calls and provides all timely, accurate information such as employer verification and status, adjusted gross income, tax filing status, and number of dependents claimed on their taxes, and Edvantage Relief did not submit the client’s consolidation submission through the Department of Education, Edvantage Relief will provide the client with 100% of their money back.

The document preparation fee has been earned by Edvantage Relief once Edvantage Relief has submitted the direct consolidation loan paperwork to the U.S. Department of Education or a U.S. Department of Education Servicer on behalf of a client. For the purpose of requesting a refund, please contact Edvantage Relief via phone at [PHONE NUMBER PLACEHOLDER].

There are occasions when an Edvantage Relief staff member gathers information over the phone and attempts to help a client apply for a certain government-backed program based on the information collected, yet that client did not get approved for that program or was approved for a program that was more expensive or less desirable to the client. In these cases, Edvantage Relief is more than happy to issue a full refund to the client.

Refunds are issued on a case-by-case basis.